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The convenience fee is always 2% of the total amount you cashed in. Maya is charging less than GCash Cash In? When I send money to a Gcash recipient via Seven Eleven, the amount I sent was 2500 and the convenience fee is around P50 or more.
But if the total amount you cashed in for the month does not exceed the ₱8,000 monthly threshold, you’ll get the 2% convenience fee you paid credited back to your Maya account as rebate.
For example, if your total cash in amount for the month reaches ₱9,000, you’ll receive a rebate for the first ₱8,000.
This means you’ll receive a total rebate worth ₱160—which is 2% of ₱8,000.
To check if you were charged the correct amount, just follow these simple steps:
Please take note that the convenience fee is always 2% of the total cash in amount. So, to determine the total convenience fee you need to pay you can use the following formula:
TOTAL CASH IN AMOUNT x 0.02 = CONVENIENCE FEE
But if the total amount you cashed in for the month does not exceed the ₱8,000 monthly threshold, you’ll get the 2% convenience fee you paid credited back to your Maya account as rebate.
For example, if your total cash in amount for the month reaches ₱9,000, you’ll receive a rebate for the first ₱8,000.
This means you’ll receive a total rebate worth ₱160—which is 2% of ₱8,000.
- Wait for the total cash in amount to be credited to your Maya account
- Check your in-app Transactions list
- Look for your latest cash in transaction
Please take note that the convenience fee is always 2% of the total cash in amount. So, to determine the total convenience fee you need to pay you can use the following formula:
TOTAL CASH IN AMOUNT x 0.02 = CONVENIENCE FEE
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