You lost you Phone/Sim Connected to Your Maya Account

Just like on GCash if you lost your mobile phone connected to your Maya account, then you have to report it immediately to Maya.

Here is the step by step tutorial from Maya:

Step 1 - Secure your account

Call Maya immediately to have your Maya account temporarily blocked. You can reach us via any of the following numbers:

(+632) 8845 7788
1800 1084 57788 (Toll-free)
*788 (Free for Smart users)

Step 2 - Recover or change your number

Once you’ve secured your Maya account, you have 2 options:

Option A: Recover your lost mobile number (Recommended)
Option B: Register a new mobile number to your Maya account

Option A: Recover your lost mobile number (Recommended)

Follow these steps to recover your lost mobile number:

Call your mobile service provider and request a new SIM for your old prepaid or postpaid mobile number
If you’re a postpaid customer, you can also have your old SIM deactivated over the phone
Install your new SIM
Download the Maya app
Log in to your Maya account using your mobile number and existing password
If you’re logging in using a new device, you may be asked to enter a one-time PIN (OTP) that will be sent to your registered mobile number

Choosing this option allows you to keep:

All your awarded, pending, and unclaimed rewards, cashback, and vouchers
The record of your balances
Your transaction history

Option B: Change or update the mobile number registered to your Maya account

Please see the How do I change my Maya-registered mobile number user guide for detailed instructions on how to do this.

Take note that Maya can only process your request if:

The new mobile number is not yet registered to another Maya account
You have not changed your registered mobile number in the last 30 days
You submitted a valid or government-issued, non-expired ID
The name on your ID matches the registered name on your account
You have a parental consent letter or your guardian’s valid ID if you’re a minor

In addition, when you change your Maya-registered mobile number:

You will no longer be able to go back to your previously registered mobile number for your security
You will lose all awarded, pending, and unclaimed rewards, cashback, and vouchers
You will need to accept Maya’s terms and conditions again and confirm your data personalization options
You will have your list of recently paid bills and purchased shop items reset, but your balance and transaction history will remain intact

For added protection, you can also explore setting up a SIM PIN or password by going to your device’s security settings.

Step 3 - Reactivate your account

Once you have regained possession of your account, please submit a letter of request containing the following to docs-support@maya.ph to reactivate your Maya account:

Request to reactivate your account
The mobile number registered to your Maya account
Reason the account was blocked
Signature over printed name
Copy of valid government-issued primary ID
Selfie while holding the ID

Idol sa Kusina Recipe- Kiam Pung

Here's Idol sa Kusina Recipe for Episode 81 / Feb. 24- KIAM PUNG. Ingredients: 3 tbsp. Cooking oil 5 pcs. shallots, peeled and sliced 4 cloves garlic, crushed 5 pcs. dried mushrooms soaked in hot water, sliced into strips ½ cup hibi or dried shrimp, soaked in hot water 1 kilo rice ½ kilo malagkit rice ¼ cup soy sauce 2 tsp. white sugar ½ tsp. black pepper 4 tsp. Sesame oil 1 tbsp. chicken powder ½ kilo chicken chunks, cooked as adobo 7 cups chicken stock photo and recipe credit:idolsakusina For Garnish: shallots , sliced and fried crispy Peanuts , fried in oil Green onion , chopped Procedure: 1. In a large bowl, combine regular rice and malagkit rice. Pour water to cover and soak for two hours. Cook chicken as adobo. 2. In a large wok, heat cooking oil. Sauté onions and garlic until fragrant. Add sliced mushrooms and hibi. 3. Mix in the soaked rice. Season with soy sauce, sugar, black pepper, sesame oil and chicken powder. Add the chi...

Jollibee Foundation is now Jollibee Group Foundation, Inc.

Jollibee Group Foundation, Inc. is now the Official Name of Jollibee Foundation! "Jollibee Foods Corporation (JFC) announces the renaming of its corporate foundation beginning 2013. Making itself more representative of the various business units of JFC, which includes Jollibee, Greenwich, Chowking, Red Ribbon, Mang Inasal and Burger King in the Philippines, Jollibee Foundation has formally changed its name to Jollibee Group Foundation, Inc. or JGF. The tweaking of Foundation name also seeks to serve more communities through its development programs. “The Board of Trustees of the Foundation adopted the new name to fully represent the Foundation’s greater commitment to provide more impactful service to the communities it works with. Other than the change in name, everything else in the Foundation’s mission, programs, and structure will remain the same,” said JGF President Grace Tan Caktiong in her statement. “Our flagship programs, the Busog, Lusog, Ta...

Kitchen Superstar, Day 3 Episode Recap

Visayas: Cebu and Iloilo Round 2- Balatan ng Singkamas Challenge Some Auditonees: Mr. and Mrs. Conrad Villarder- mag-asawang nakapasok sa second round. Judivelle Valencia- quality vs quantity Judiel- wedding singer Davao and Naga- Kamote Challenge Final Round: Top 30 ng NCR- Hamon, lutuin ang pambansang putahe ng Pilipinas, ang Adobo. Judges: Bearwin Mailey- isa sa mga hurado na titikim ng Adobo ng mga taga-NCR. Tatlong Konduktora naimbitahan para tikman ang Adobo ng mga taga NCR. Top 30 ng NCR- Hamon, magluto ng sisig- sisig literally means pinaasim. Regina- matataba ang hiwa ng karne at mukhang masabaw Abangan Bukas: Kitchen Superstar bago mag-Eat Bulaga. ' Like ' us on Faceboo k for the latest update on your favourite reality cooking show.

Simple Life Matters

Search This Blog

Featured Post

Cannot Register on Maya- What to do?